Find a Claim
To search for the status of a submitted claim, we will need a few pieces of information. Please type information carefully in the required fields. When you reach the maximum failed attempts, guest search access will be blocked until the page resets overnight. Or, to unlock search access, call the PlanLink Support Desk at (844) 514-1494 and press option 1, or press option 2 for general questions about Guest Claims lookup.


For questions related to claim denials, payment issues, or items not available in the guest portal, please review the member's plan, then contact Customer Experience using the phone number listed on our website. To locate this number, select For Providers from the toolbar, then Billing and Claims, and choose the member's plan.
1 ✔
Who submitted the claim?
Enter only one of the following (Not both):
Vendor Tax ID (Recommended)
OR Servicing Provider NPI
Vendor Tax ID (Recommended)
OR Servicing Provider NPI
2 ✔
Please provide the internal provider claim ID number
And one of the following Either A or B but not both:
Claim ID
+
Billed Amount
Claim ID
+
Earliest Date of Service
Claim ID
Billed Amount
Earliest Date of Service